You can permanently delete your Easy360 account and all associated data at any time. This page explains how, and exactly what is removed.
Option 1 — Delete in the app (recommended)
Your account and data are deleted immediately upon confirmation.
Option 2 — Request deletion by email
If you cannot access the app, email support@easy360.net from the address associated with your account and ask us to delete it. We will verify your identity and complete the deletion within 30 days.
What gets deleted
- Account information — your email, profile and login credentials.
- All recordings — every video associated with your account.
- Settings & preferences — your custom settings and uploaded music files.
- Subscription — any active premium subscription is cancelled.
What may be kept
We may retain a limited set of records where required by law (for example, billing and tax records related to past purchases). These are kept only for the legally mandated period and are not used for any other purpose. See our Privacy Policy for full details.
Request deletion of specific data
You don't have to delete your whole account to remove data. You can delete individual recordings directly in the app at any time, or email support@easy360.net to request deletion of some or all of your data while keeping your account active. We respond within 30 days.
Need help?
Contact us at support@easy360.net and we will respond within 30 days.